A limited-time pop-up store will be held on the 4th floor of JR Kyoto Isetan from January 2nd to 5th, 2020.
Our business hours are as follows.
This is your chance to actually get your hands on ödül products, so please come along! We look forward to seeing you there!
We are currently experiencing a great deal of positive reception from our customers, with most items selling out within an hour of release, for which we apologize for any inconvenience.
This time, I would like to share with you some tips to help you win this purchasing battle.
・Register your account before the release time. This is the key to getting the items you want. (By registering your account in advance, you can shorten the time it takes to register your personal information and make payment more smoothly. Please note that simply adding an item to your cart will not secure the item in stock.)
・Set the alarm function on your smartphone or other device for the release time. From now on, we will not be sending out LINE notifications just before the release. We will send out a LINE notification of the planned release time only once the day before. (LINE ID is @odul.odul) Popular items and sizes will sell out immediately after release, so it is a good idea to use the alarm function to prevent this from happening: the release time has passed without you realizing it.
I hope that more people will be able to get their hands on ödül.
Due to the large number of customers placing orders at the same time , we are now accepting more orders than we have in stock. We sincerely apologize for any inconvenience this may cause.
ödül uses our website system and an external system for payment, and when multiple customers make payments at the same time, there is a time lag of a few seconds between our system and the external system, and the system may receive more orders than the number of items in stock. As a result, even though an order confirmation notification is automatically sent, some customers are unable to prepare the product and have had to send an email to cancel their order. We sincerely apologize for the inconvenience this may cause to those who were looking forward to receiving their order.
As a temporary measure to address this issue, this week's release will be
・Credit card payment [VISA, MASTER, AMEX]
・Apple Pay
・Google Pay
We will temporarily exclude JCB card payments and convenience store payments from the payment methods. We will inform you again when we have a prospect of resuming these payment methods.
We apologize for any inconvenience this may cause, and thank you for your understanding.
